Starbucks followers livid over new 'awkward' tipping system


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Starbucks lately rolled out a brand new tipping system that permits clients who’re paying with card to go away the barista a tip. The brand new system is ruffling feathers, with baristas saying that it’s awkward to ask buyer’s if they’re selecting to go away a tip. 

The brand new tipping function getting rolled out throughout North America prompts clients who paid by card to have the choice to go away a $1, $2, “different quantity” or “no tip” after they’ve inserted their card to pay for his or her beverage or baked good. 

Starbucks store

The brand of the espresso store chain Starbucks. Prospects and workers of the espresso store are annoyed with the chain after they launched their new tipping system in September 2022.  (Davide Bonaldo/SOPA Photos/LightRocket by way of Getty Photos / Getty Photos)

Not everyone seems to be completely happy in regards to the new tip system, together with workers, who took to TikTok to precise how uncomfortable it makes them really feel.

TikTok consumer @greenfanclub posted a now eliminated video on Nov. 21 displaying herself working on the Starbucks drive-thru window and hiding the cardboard machine with the tipping show open.

“When the brand new tipping system comes out” the video reads. She captioned the video with “social nervousness #baristaproblems.”


With greater than 6.7 million views, the viral video prompted a dialogue on tipping meals service employees.

In one other viral social media submit, a Reddit consumer and Starbucks barista shared why the brand new tipping system is “awkward” for workers and clients.

“I hate the brand new tipping on the bank card factor… drive thrus are the worst. It’s awkward placing my hand out and ready for them to understand what it says on the display screen…” Reddit consumer, Swimming_Ad_2163 wrote. “I get it is likely to be extra handy for individuals who don’t carry money, nevertheless it’s simply awkward…”


Starbucks reveals its new vacation cups and drinks which hit shops on Nov. 3, 2022.  (Starbucks / Fox Information)

Many claimed that Starbucks ought to merely pay their workers extra relatively than depend on clients for suggestions.

“Did Starbucks actually add a tipping service?!?! They simply must pay their workers extra by way of their ridiculously costly merchandise,” one consumer wrote.

“I am all for this tipping system so long as it’s a small enterprise. Undoubtedly slapping the no tip for a Starbucks,” one other added.


“This is a tip – you are charging 6 bucks for caffeine and sugar. Your employer has your tip,” one other wrote.

Some disagreed, sharing that they’d fortunately go away the barista a tip.

“FINALLY! I am so completely happy you guys take these now—I all the time really feel so unhealthy when I haven’t got money,” one consumer wrote.

“Additionally let me tip you! I’ll 100% tip as a result of I don’t know find out how to make a elaborate espresso,” one individual mentioned.


A Starbucks barista handing out espresso by means of a drive via window. (Starbucks / Fox Information)

A spokesperson for Starbucks mentioned that the favored espresso store is “rolling out” card tipping throughout the U.S.

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“Starbucks is rolling out the power for patrons to tip for bank card transactions on the register within the café and drive-thru. This functionality started at choose shops within the U.S. in September 2022 and can proceed to roll out to all shops the place this will apply by means of the top of the 12 months.” Starbucks mentioned in an announcement. “It is our purpose to permit our clients to acknowledge baristas it doesn’t matter what cost technique they use, and we’re excited to convey this new enhancement to shops.”.

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